Privacy and cookies
How we use the information you give us. Last updated 8 October 2026.
Who we are
The data controller for this website is S&K Property Investments and Improvement Ltd, company number 16932889, registered office Unit 1 Hems Crescent, Great Barr, Birmingham B43 5DG. Washroom Cubicles is a trading name of S&K Property Investments and Improvement Ltd, part of the S&K Group. Contact us about privacy at info@washroomcubicles.uk or on 0800 088 6248.
What we collect
When you send an enquiry, use the guide-price tool, chat with us or message us on WhatsApp, we collect the details you provide: your name, phone number, email address, site postcode, project details and any photos or files you send.
How we use it
We use your details to respond to your enquiry, arrange a survey, prepare a quotation and, if you go ahead, deliver the work. Our lawful basis is taking steps at your request before entering into a contract, and our legitimate interest in responding to business enquiries. We do not sell your data.
Who we share it with
- Web3Forms, which delivers form submissions to our inbox.
- Tawk.to, which provides the live chat.
- WhatsApp (Meta), if you choose to message us there.
- Google Analytics, only if you accept analytics cookies.
- Fitting teams working under S&K Property Investments and Improvement Ltd on your project, where needed to survey or install.
How long we keep it
Enquiries that do not proceed are deleted after 24 months. Customer records are kept for six years after the work for accounting and warranty purposes.
Your rights
You can ask to see, correct or delete your data, object to its use or ask us to restrict it. You can also complain to the Information Commissioner's Office at ico.org.uk.
Cookies
Essential cookies and local storage remember your cookie choice. The live chat sets its own cookies to keep the conversation going. Analytics cookies are only set if you choose "Accept analytics", and you can change your choice at any time using "Cookie settings" in the footer.